We service the Springfield, Ozark, Nixa, Willard and surrounding areas. Reach out to us if you’d like a consultation, (417) 863-0613
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Read what 260+ clients have said about our services:
Thank you Daren we appreciate your business and enthusiasm about getting a new roof it’s always a pleasure for us to work for good people
Thank you very much for the kind words it’s been our pleasure working with you on this project
Thank you Amy! We appreciate your kindness and we are thrilled you are happy.
Thank you for your business we enjoy working with wonderful people
I'm not sure how to reply to this review as a lot of it is incorrect but I will do my best to clear a few things up First the roof is really good it is a 4 star warranty roof system that is inspected by the manufacturer and was inspected by the northwest Territory Manger as certainteed was also sent this complaint and was also sent a punch list with these Items to be corrected. 1). Right front dormer 1 unsealed nail. 2).1 torn shingle we had fixed 2 prior but we did miss one. 3).seal exposed nails on flashing on front of chimney and on on end of ridge cap All these items were corrected when the certainteed representative came to do his inspection and meet with Mr Croy and our representative Troy at this time there was no mention of any 10% owed to Mr Croy this did cover roofing only I am curious if there was a question of money why it was not discussed then as the manufacturer did tell Mr Croy his bill needed to be paid before his enhanced warranty would be in effect Troy our representative would not agree to Mr croys request to provide a 25 year labor warranty but did give A $500.00 credit on his account in good faith for any inconvenience we may have caused him Chimney flashing to clarify the chimney was not completely flashed and our men were not going to complete the flashing as they could not have completed it because the entire chimney needed rebuilt and that is what was done the chimney was not repaired all the stone was removed and then siding installed by owner. Mr Croy wanted to meet with me to tell me his experience with the roof and I agreed please note while all this was going on I had no idea as I had a Quadruple bypass and was out of the loop for over 2 months really about 3. Mr Croy and I did sit down and talk about his experience and some of it sounded like most of the problem was the lack of communication like the inspection process admittedly said Troy did mention the inspection and things happen we are not perfect that's why we inspect Mr Croy never gave us a chance to get an inspection done before judging our work our credibility and our integrity as I see responding to this review And responding to the bad BBB review with the big complaint of the 10% off his total bill not being applied at the end of the job that is not what is ever done, it is to be competitive and win bids up front not to fraud the insurance company's or to pay deductibles After our conversation and I was leaving there was no mention of us owing Mr Croy any money and I sure did not claim for one minute there would be any further correspondence between us as I thought all was good until i hit merage of bad reviews Sorry Mr Croy if you have any hard feelings but if you ever have any trouble with that roof you can bet we will be there for you Sincerely Brian Garber