I wouldn't trust these reviews. This company just did my roof, they scratched up my gutters and my facia and destroyed a Japanese Maple tree that has been growing for 23 years. They slammed in the job in 14 hours, in 33 degree weather, of which three-four hours was in the dark. (According the manufacturer of the shingles, shingles should NOT be installed in cold weather) They simply did not take proper precautions for the shrubbery around the house or their ladders with regards to your gutters a... Read more
We would like to apologize for having not met your expectations during your roofing install, and any permanent damage caused to your property. I understand how frustrating it must be to feel like your project was not a priority to us, and that it felt like a rush job. We want to express how committed we are to making sure we deliver a quality product, including our returning to your home to fix the damaged gutters and facia, and redo the uneven edge on the garage. While it was cold during the install, you can trust that all of our work is done to manufacturer specifications, and that warm weather following helps to seal down the asphalt shingles. We apologize again for the damage to your Japanese Maple, and for our crew not taking proper precautions around your landscaping. We will be addressing this matter with them, to ensure future homes are treated with the care they deserve. We hope the agreed upon credit to your invoice helps with the cost of replacing the tree. We appreciate your candid feedback as it helps us improve our services, and if there is anything else we can do to help make this right, please do not hesitate to reach out to us directly. Thank you
