Well I called and someone was sent out to take care of an issue that should've been done on the installation of my unit eight years ago. I appreciate that the company send a representative out to replace my thermostat. Representative came out and did the work however I realize it was a hot day but I don't really feel that the representative has good customer service skills, he's good at getting things done But I wouldn't recommend him to be first contact with customers.
keith baum
