Very professional, and polite. Maintenance was done quickly.
Please call when you are not able to be here in the given time slot.
Linda Truelove
Alaskan Air Conditioning & Heating
We do things the Alaskan way, not the cheap way
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Customer Testimonials
I had a great experience from booking online to having the maintenance completed! I loved that I was sent a text message to let me know that Scott was on his way — not only did it tell me he was coming, it included his photo and a little bit about him and his hobbies, and allowed me to track him all the way to the house! He didn’t try to sell me a new unit or pressure me into costly and unnecessary repairs. He made a reasonable recommendation, explained it, and then left it up to me to decide if... Read more
Arturo arrived promptly and quickly diagnosed the problem which was a valve leaking freon. My unit is still under manufacturer warranty so he worked ti get the needed part and topped off our coolant so we'll have a/c until the part arrives. This company is pricey but did provide good service.
AC broke down @ 3:00 am. I live with my elderly mother and we have pets, cannot be without AC. Called this company at 3:05 am, customer service told me a technician would call me back asap. Waited 3 hours, no one ever called me so I called again. Spoke to a Chantal, she said she was putting in a emergency request and to give the technician an hour to return my call, waited an hour and half. I called them again, the customer representative was rude and very short tempered with me and told me she... Read more
Freddie was an absolute rock star. Very clear on the condition of our AC unit, put things in terms I could understand, walked me through all of the options I had for continued maintenance but with zero pressure. 10/10