Have had issues since purchasing an AC through them. Techs came out to install vents in our floor in the living room. Didn't find out until months later after we pulled our carpet up to replace a different issue in the floor, that the techs essentially broke a hole in our floor and didn't bother to say anything. My father in law was able to fix it thankfully for now. Then, last week we were scheduled for a routine maintenance. The morning of, we got a call that the techs couldn't make it because... Read more