I have used Atlantic craftsman in the past and had great success with them. so far I have not had any problems with this roof repair and it looks great. I can't do a 5 star because communication with this contractor is extremely poor. I did absolutely all the contacting in this transaction with the exception of Mike who called me to set up a quote. I understand that contractors are busy, but a small amount of communication goes a long way. I waited for about a week after signing the contract and... Read more
Thank you for sharing your feedback and for trusting us again with your roof repair, Eric. We're glad to hear that you're happy with the quality of the work, but we sincerely apologize for the communication issues you experienced. We do make it a point to inform all customers that repairs are typically scheduled 3-4 weeks after the contract is signed. However, we recognize that clearer and more frequent updates during that window would make the process smoother for you. Thank you again for your patience and for bringing this to our attention. We hope to serve you even better in the future!
