I had scheduled a chimney cap replacement. I had no one call to confirm the appointment so I waited at home for them to show up. No one ever showed up so I was late for work for nothing. I then had to call five times throughout the day to try to get a response on why they didn't show. All I kept hearing was Caitlin would have to call you back as she did the scheduling. Never once got a call back. Finally someone called me the next day with an excuse to re-schedule and at that point I took ... Read more






