
Hello Pete, after looking into this situation the details did not add up. 1. There was 4-6' of snow in the area so everything was covered in snow. 2. We were there to clear snow off your roof not your driveway. 3. When you submitted the photos, there were scratches on different parts of your car, again its not possible to go when we are there to clean the snow off your roof and all the guys did, just walked up to your roof and cleared the roof and came down packed and left. We discounted $1,260 off your bill. We pride ourselves on great service and honest work and I am not sure what happened here but i do believe our were not at fault.





