Update:
STILL not good. John called and asked how to remedy this. They offered me a $150 visa gift card. I spent more money taking days off work, paying for a dog sitter, and spent about $7000 w the company in total. They also asked me to update this comment to reflect this gesture...
WELL, more than a month later.. that gift card never came. It wasn't much to begin with, but I agreed. So my update is not much better than my original post, but I'm holding up my end of the deal dispite their la... Read more