The Bath Fitter sales rep was professional and reasonable. We had an idea of what we wanted and he was able to offer recommendations without being pushy. We felt the timeframe from the order to install was reasonable at roughly a month or so. The price is incredibly expensive, but it was relief to one it was getting done and they did truly do it in a day. There was a problem with a part, which was a manufacturer's error not Bath Fitter's, and someone from Bath Fitter came out the next day to rep... Read more