Steve Rusk was our sales rep. He was very knowledgeable, professional, answered all our questions and didn't push for a sale. We had several questions after he left; I emailed him and he answered right away. Matt was our installer. Once he took the bathtub out, he found an issue with the wall that we didn't know existed. I went to check his progress and he showed me how he fixed the problem, but that fix put him an hour and a half behind. My husband and I commend Matt as he could've told us he'd... Read more
Hello Sharon! We're delighted to hear that Steve provided such knowledgeable and professional guidance throughout the sales process, and that he was so responsive to your follow-up questions. It's wonderful to know he made the experience comfortable without any pressure. Matt truly went above and beyond by not only identifying and resolving the unexpected wall issue but also dedicating the extra time needed to ensure your beautiful new shower was completed that same day. His dedication and commitment to quality are something we're incredibly proud of. Thank you so much for taking the time to share your experience — it means the world to us and to the team. Be sure to recommend us to your friends and family at https://referral.bathfitter.com. You can earn extra money for your referrals!!
