We had our Bath Fitter insert installed last July. We have been very happy with it. About 2 weeks ago we began to sense a slight mildew smell and within a day or two, we thought we could hear a squishy sound under the insert when we stepped in or around while showering. I reached out to the company, we scheduled an appointment for yesterday and I braced for what I assumed would be a battle that would end in my being blamed and being presented with a costly remedy despite the “lifetime” guarantee... Read more
