Our initial experience a year ago with Bathroom Pros was frankly awful. The customer service we received when our bathroom was installed poorly was disappointing (and we’re still paying for it!). We had to reach out to them this year because the shower handle broke and it’s under a lifetime warranty. I learned that they now have a new service manager, Mike, who is doing his best to rectify the subpar and rude service that was given before he joined. He was the epitome of what a service manager s... Read more
Thank you for sharing your experience, Ashley. We're glad to hear that Mike and Christian were able to address your concerns effectively and provide the quality service you expected. It’s important to us that our customers feel heard and valued, and we appreciate you recognizing their efforts. We’ll be sure to pass along your compliments to both of them. Your feedback helps us continue to improve and serve you better in the future.
