Justin & Zack, the installers, did an AWESOME job. They were very personable, courteous and were willing to explain what they were doing to this curious (normally) DIY'er. The support team (Hannah & Jeff) provided logistical support when needed as we made a couple changes on the fly. The completed install is all that I imagined. The entire experience was great from initial sales call by Andy to project completion. Thanks BathWorks!