David, Thank you for your feedback and for choosing Batterbee Roofing for your project. We’re glad to hear you were happy with the quality of the roof work our team takes a lot of pride in delivering a durable, high-quality roofing system. We do understand that the sales process may have taken longer than expected and that your start date changed a few times. The sales process may take longer due to the fact that we are a very transparent company and want homeowners to know exactly what is going on with their biggest part of the property that protects their investment. This process can also depend on the questions that are asked, and we encourage questions so everything is fully understood before moving forward. There are different things that could cause an installation date to be moved. Here are just some examples: the job scheduled before yours may take longer than expected due to unforeseen issues such as decking repairs or material delivery delays. In addition, HOA or ARC approvals can also have a significant impact on scheduling, either moving an installation forward or pushing it back depending on approval timing. While these situations are not common, they can occasionally affect the overall schedule. We truly appreciate your patience and your honest review, and we’re always here if you need anything in the future.

Hank, thank you for taking the time to share your experience and for the thoughtful feedback. At Batterbee Roofing, we take pride in our attention to detail and strong communication throughout every step of the roofing process. It means a lot to hear that both continue to stand out to you. We also appreciate you recognizing the product quality and workmanship of our team—those are core standards we hold ourselves to on every roof replacement. Hearing that you’ve compared experiences with neighbors and still feel confident in your choice of Batterbee Roofing is exactly the kind of trust we strive to earn. We’re grateful for your support and the opportunity to serve your home.

Sandra, thank you for taking the time to share your experience with Batterbee Roofing. We’re glad to hear our team was thorough in explaining each stage of your roofing project and that the process felt clear and transparent. Improving performance and efficiency is always a priority, and we’re pleased the roof fan relocation and upgraded ridge vent design will provide better attic ventilation and long-term value for your home. Our goal is always to combine quality workmanship with smart roofing solutions that make a difference. We appreciate your trust in Batterbee Roofing and are here if you ever need anything in the future.

Gord, thank you for sharing your experience and for choosing Batterbee Roofing. We’re glad to hear you’re very happy with the final result and that the installation performed well through the first heavy rainfall that’s exactly what we want for every Batterbee Roofing project. We also appreciate your feedback regarding the scheduling issue. We take that seriously and will use it to improve our communication and coordination moving forward. If you need anything in the future, whether it’s questions, maintenance, or additional support, the Batterbee Roofing team is always here to help.

JG_OCFL, Thank you for your 5 star review!!