Thank you for your business. It is greatly appreciated.
Steve, thank you for the great review and for trusting Dennison Roofing with such a challenging, historic remodel. We're glad our crew could get there the same day to dry in the roof and help keep your project on track, and we're thrilled the finished shingles look beautiful. Our team takes pride in protecting homes and making difficult jobs go smoothly. Please reach out anytime if you need anything else as the renovation continues.
The homeowner did not express any complaints and paid the full amount, indicating her satisfaction with the current state of the property, as per our agreement. However, she has made a claim that the roof is warped due to the previous roofer’s work. It is important to note that every low-pitched or flat roof experiences low spots due to wood settling over several decades. Despite having redecked the entire roof, the homeowner still identifies a low spot. The roof in question is a commercial-grade self-adhered 2-ply granulated roof that is designed to prevent leaks. We were hired to replace a leaking, sagging roof caused by water infiltration, not to guarantee that the existing roof will not have low spots. If we were to rebuild the entire roof to eliminate the low spot, it would be a significant undertaking. Even a simple repair to the one area would likely relocate the low spot to another location. The roof is leak-proof, and while is not visible from the ground, it does not pose any safety hazards. The homeowner only raised the issue after writing the review.
Gina, thank you for the wonderful review and for calling out Bruce, the install crew, and our drone team. We’re thrilled they delivered top-notch service for your project. I’ll be sure to share your kind words with everyone involved. We appreciate your trust and support.
Thanks, Jeff! We're glad we could respond quickly, provide a fair estimate, and complete your siding repair the next day. We appreciate you trusting Dennison and recommending us. Please reach out if you need anything else in the future.
