
We're sorry to hear that was your experience. We wanted to provide a little additional context, as we were waiting to hear back after your insurance company needed to complete an ITEL report to identify the roofing material. During that time, we understand you were away on vacation, and unfortunately, we never heard back after the report process. We'd still appreciate the opportunity to speak with you and better understand your concerns. Please give our office a call at 412-781-ROOF at your convenience so we can discuss what happened and see if there's anything we can do to help.








