Kanga installed roof and gutters a couple of years ago. I have had no issues until this years winds. With the high winds this spring, the hinge on my downspout suffered some damage and would no longer fully fold. The service department returned a message regardging if the hinge was covered under my warranty. No questions asked! The Kanga team was out witihin a week and replaced the hinge. I give a bonus star for the fact that after a couple of years it is still the same team on the phone w... Read more
Dear Stephanie, One of our Core Values is "We Care" about our team, our customers, and our community. It is very important to us that our team members feel valued and respected. It is even better to have one of our clients notice the retention of employees and offer public acknowledgement. So pleased that we were able to resolve your warranty issue in a timely, satisfactory fashion. Feel free to call on us at any time.
