
Dear Dave, We are sorry to hear that we weren’t able to help you. Whenever we come out to a home we always have to walk the roof. This ensures that we mitigate any opportunities for hidden costs. We cannot risk the safety of our team which is why we do not allow our team members to walk roofs in the rain. One of our core values is “we care” and we wouldn’t be caring for our team if we put them in danger. We are glad to hear you were able to find someone to help you. If we can ever help you in the future, please let us know.


