
Dear Kenneth, Thank you for the feedback. We work incredibly hard to provide a thorough evaluation and to share the diagnosis and solutions with each client. We also utilize our StraightForward Pricing Guide for the repairs so you know you are getting the best possible deal on the work that is backed by our Leak Free Guarantee and our 100% Satisfaction Guarantee. This all in addition to the investments we make with our team to make sure they are all background checked, licensed, insured, certified, and drug screened. We make these investments so clients know they are getting the best team and work with each repair and that all of our clients pay the same price regardless of the zip code they live in or the size of their house. We look forward to the opportunity to still earn your business.


