I had Kanga Roof come to my house to inspect my dryer vent which kept having birds go through it and into the duct behind my dryer on the second level. The inspection is a fee which is fine, however I was told that my vent did not have a flap or a screen which is how the birds are getting in. I had Mike G (who was very professional and did try to go above and beyond) out to my house today, which he was the tech responsible for the replacement of the vent to install a new one with a screen. After... Read more

Kevin, Thank you so much for sharing. As the owner, if I am not aware of a situation I cannot make it right. Rest assured, we will make this right. It is why we back all of our service and repair work with our 100% Satisfaction Money Back Guarantee. I was out of the office yesterday, but will be calling this morning to help.
If you need anything sooner, I have listed my contact information below.
I look forward to talking with you soon.
Sincerely,
Bill Burkhardt, Jr
VP of Sales, Owner
billjr@kanga-roof.com
586-566-0308