I am a new residential customer who requested annual maintenance visit for a slate room, plus requested a repair to a gutter and review of a corner area prone to ice dam for potential correction. My calls and responses from customer service were great. A day prior to work I received notice it would be done which was good but I couldn't be there. I had some exchange with someone where I clarified my desire to have the gutter reviewed and corner ice dam issue evaluated. I never received follow... Read more