The end product was great and I had a good experience with the two guys who installed the downspouts. However, the customer experience was otherwise quite frustrating. After a waiting a month to get the project scheduled, and calling several times to finalize a date, it was the day before they wanted to start the project that I was notified. The initial explanation for this was the ticket got lost while the sales rep was on vacation for two weeks, but said rep later acknowledge as "not hearing f... Read more
Mark Stephany
