
Mr. Hickey, Thank you for taking the time to provide feedback on your experience. We truly appreciate your consideration and understand your concerns regarding the price difference between our quote and others you received. As we strive to offer high-quality products and a personalized service, our pricing reflects the value of the materials, expertise, and the detailed care we put into each project. We recognize that our estimate may not have aligned with your budget for this property. It seems that our services may not have been the best fit for your project, and we respect your decision. If you felt our estimate process was thorough, transparent, and professional, we’d be grateful if you could consider updating your review to reflect that. We are committed to providing exceptional service and hope that, despite the pricing difference, our approach met your expectations. As a team of dedicated professionals, we take our online reputation very seriously, as it allows us to continue serving more homeowners in our community and supporting the livelihoods of our team members. Should you need assistance with any future projects, please don’t hesitate to reach out. We’d be more than happy to help. Kind regards, Graboyes Window & Door Team







