Spoke with Scott and meet for initial inspection. He said it would qualify for wind damage and suggested I submit a claim. I had the insurance policy for 10 years and had never filed a claim. He was very friendly and helpful but when I asked for a price multiple times he didn’t wanted to give a price until after finding out what insurance said. I setup to meet the insurance inspector and I scot came. It Turned out the insurance broker had wrote me a bad policy and I was probably going to have to... Read more
Anthony, We understand the frustration as we unfortunately deal with many situations where the insurance policy or company does not have the proper coverage or willingness to make things right, but these are matters beyond our control. Scot came out to the property multiple times at no cost to you, and even listed out in writing several questions to ask before filing the claim in an effort to make sure something like this didn't happen. When the adjuster did not show up due to the type of policy on the property we were waiting to see if you could get the policy decision reversed and even suggested contacting the department of insurance. We had not had a response back on any type of further action from you. We have checked all phone logs, and company emails, and do not have a record of you trying to reach out once since our last visit at the home. We have tried to reach back out multiple times via email and phone without a response and your voicemail box is full. Please feel free to reach out, but we only have so much ability to handle situations like this, as the dispute is between you and your insurance provider. When dealing with insurance claims we do not provide quotes. That is up to your carrier to decide what damage there is and what is owed for it. Good luck and please reach out if you need further assistance - GRR
