Like others, I have been inundated with incessant texts and emails. This aggressive solicitation is occurring while my family is dealing with the catastrophic loss of our home in the recent fire.
I informed your staff of this devastating situation in a direct text message after the first few unwanted solicitations. Despite this communication, your badgering texts continue on a regular basis. This demonstrates a shocking level of disregard and a complete failure to respect a customer's crisis.
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L. G.
