The only reason I’m giving this review 2 stars is because the estimator that came out was a nice guy and he was thorough in going over his information. I have a roof shingle that came off during the wind last week. I wanted an estimate to replace the shingle but also to take a look and see if there was anything else that needed attention. My roof is older, but even the estimator said it does not need replacing. This company seems to only be interested in working with you if you need to/want to r... Read more
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us was disappointing, and we sincerely apologize for any frustration or inconvenience we caused. While we’re glad to hear that you had a positive interaction with our estimator, we understand how frustrating it must have been to feel like your time was wasted—especially when you were simply looking for a repair. There was clearly a communication breakdown on our end. Your feedback is incredibly valuable and will help us improve how we communicate moving forward. If there's anything we can do to help or if you'd like to discuss this further, we’d be happy to talk. Thank you again, and we’re sorry we didn’t deliver the experience you expected and deserved.
