
We sincerely apologize for the frustration and inconvenience you experienced regarding the communication during your project. We understand how upsetting it must have been for both you and your property manager to deal with delays, lack of updates, and the issue with your condo door. This is not the level of service we strive to provide. Please know that management has reached out to address this situation and ensure it is resolved appropriately. We are also reviewing our processes internally to prevent this from happening again in the future. Thank you for bringing this to our attention — your feedback is valuable in helping us improve.



