The windows ordering, delivery and install seemed to go smoothly, but we immediately had to go through multiple rounds of rework for the finishing and trim. While they were courteous and came to try and fix the mistakes, I don’t have the time to keep working with them to get the job right. We have had these windows for about a year and all of the trim caulk is cracking.
2 stars because they at least try to fix their problems, but I don’t have the time to win this battle of attrition.
