My experience with this company was disappointing. The verbal explanation I received during the bid led me to believe that both the first layer of roofing and the ice shield would be removed. However, the written contract did not clearly reflect that conversation, and the language barrier during the initial discussion contributed to the misunderstanding.
When the project began, the crew did not remove the ice shield. After I stopped them, I was told it “wasn’t necessary,” despite my earlier req... Read more
