I will not recommend Mr. Roof at all. Reason one one roofer fell Thur our bedroom ceiling early Friday morning where our pets where locked up In, we did not receive a call about this. I had to come home and find the mess in our bedroom. I work 5 minutes away and could have gotten the pets out of the room until the insulation was cleaned up. Reason 2 they do not communicate with the customer at all. We were told that if there was any extra decking that needed to be replaced, we would be called an... Read more
Bronson, I truly apologize for the distressing experience you faced during your roofing project. It's clear that there were significant communication breakdowns and concerns regarding the safety and cleanliness of your home, which we take very seriously. Your feedback about the supervision and care for your pets is particularly concerning, and I can understand how upsetting this must have been for you. We appreciate you bringing these issues to our attention and would like to resolve them. Please feel free to reach out via text or call so that we can address your concerns directly and ensure a better experience moving forward.
