What Went Well:
My wife and I recently had our roof and gutters replaced. The initial sales process was straightforward and informative. The salesperson took the time to walk us through our options and genuinely seemed to care about helping us make the right decision. Once we booked, they told us we’d hear back in a couple of weeks, and they followed through around that timeframe, which felt reasonable. I also want to recognize the office administrator she did everything she could to help us th... Read more
Thank you for sharing your experience, Sam. I appreciate your kind words about our initial sales process and the office administrator's support, but I’m sorry to hear about the issues you faced with the installation and communication afterward. It's clear we fell short in delivering the quality you expected, and I understand how frustrating that must have been for you. Your feedback is invaluable, and I encourage you to reach out to us directly via text or call so we can address your concerns further and work towards a resolution.
