As long as you’re willing and able to do the communication work, O’Donnell does a good job. They came to inspect our issue in a timely manner, but did take some work to get follow up as they weren’t the best at moving things along. They were responsive when we reached out. Our initial work was not all complete at first due to their error, so we had to call them to get them to come back and complete. However, they came back quickly and did a great job.
Hi Sarah - Thank you for sharing your feedback, both the good and the constructive. While we always try to do our best, things like this do happen and we apologize for any inconvenience caused.
