EDITED: Although the process was not good. I am amending my review to up their stars. We had an issue with their work as my shingles came off that they fixed. But at least they came back and fixed the issue.
I hope they can get their process better. But at least they honored their warranty.
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I would NOT recommend Patriot Exteriors.
Here’s what happened to us:
The first person who came out assured me that if I submitted a claim, ... Read more
Hi Seth, We’re truly sorry to hear about your experience. What you’ve described is not the level of service or communication we aim to provide. We take your feedback very seriously and would like the opportunity to make things right. It sounds like there were several points of confusion and frustration throughout your project—especially regarding the insurance process, communication, and follow-up. We understand how stressful that can be, and we sincerely apologize for any missteps on our part. We’ve shared your comments with our management team to review where things went wrong and ensure improvements are made moving forward. Thank you for bringing this to our attention. We’re committed to learning from your feedback and restoring your confidence in our company.
