
2/7/2020 - Hello Connor. After future review, our records indicate there was another owner of this property at the time of the roof replacement. We were not aware of any nails or debris being left behind after we completed the job. As stated in my previous response, we would like the opportunity to correct our mistake. We strive for excellent customer service and 5-star reviews and appreciate the chance to make things right. Please give us a call at 703-753-4585. Thank you. Denise Kidd - Marketing Manager 2/6/2020 - Thank you for the feedback Connor. We are sorry to hear about the nails being left behind. This is not our practice. The foreman on site should have walked the perimeter of your home to make sure everything was in Peak condition and that all nails were picked up. We apologize for the inconvenience. We would like to correct our mistake so please give us a call at the office. Look forward to hearing from you. Denise Kidd - Marketing Manager







