When we built our house we wanted quality windows with a good warranty. Now that I need repair on one window I find out how bad the warranty is .
Had to pay $200 and wait a month for a young man who came from Lubbock I think. He fixed NOTHING. Was in my home 10 minutes, told me my window needed new balancers and they would get back to me .
I received an estimate of almost $800 which included another $200 service call .
I don’t need a new window,just parts for this one.
When I complained I was to... Read more
Connie Patrick
