It took 5 months for my windows to be installed. Pella cancelled two of installation dates they had made. When my windows were finally installed they were not the windows we wanted do to an error by the salesman
Do not purchase anything through this company. Pella suggested I contact them why did they not contact me after my post. No customer service from them at all. Prior to this post I talked to multiple Pella managers and they were no help, so I repeat Do not use this company.
Thomas Bennis