
Hi Bill, thank you for your feedback and for the kind words about our team’s work on your front door. We’re pleased to hear that you’re satisfied with the installation and our techs' professionalism. We sincerely apologize for the difficulties you’ve encountered with the financing process. Your experience with the finance company is important to us, and we’re sorry to hear about the issues you’ve faced. While we strive to provide excellent service from start to finish, it’s clear that the financing aspect didn’t meet your expectations. We appreciate your feedback and will take it into consideration to improve our processes. If there’s anything further we can do to assist you or address your concerns, please let us know. Thanks again for bringing this to our attention.





