Powell Roofing services throughout the greater Charleston Berkeley Dorchester County, including Summerville, Ladson, Hanahan, North Charleston, Goose Creek, Mt Pleasant and Charleston area. Call today, (843) 270-2421
Welcome to Powell Roofing LLC Hub Page
Use this page to learn about our latest projects we have completed. This page includes photos of work we have done, testimonials from our happy clients and the areas in which we provide our services. If you would like to be directed to our Company's Website, you can visit us at https://powellroofingllc.com/
About Powell
Powell roofing has an outstanding reputation that has been built up for over fifty years. We are a Credentialed CertainTeed contractor that you can trust to help you make your new dream home and make many repairs and replacements you need. We are dedicated to making your experience painless and fast without cutting corners. We are locally owned and operated in Charleston, and we value the community. We always make it a priority to give back to you.
Free Estimates on Every Job
To have one of our skilled technicians or sales reps come out to your home, give our office a call, (843) 270-2421 or email us at powellroofing05@yahoo.com
Our Services: To learn more about any of the services we provide, click on the links below to take you to our company's website
A total list of our services are: Residential Roofing Contractor, Commercial Roofing Company, Asphalt Roofing Company, Vinyl Siding Remodeling Company, Cement Fiber Siding Company
Our Service Area Includes:
Thank you so much for the feedback truly appreciate your business please keep us in mind for all your future Roofing windows and siding needs
We truly appreciate all your business Mr. Robert. Thank you!!!
We truly appreciate all your business Mr. Robert. Thank you!!!
Dear Ms. Harper (Laro), I apologize for not responding sooner, I did not have your name as shown in our database. I would also like to apologize that we were not able to exceed your expectations. I have reviewed your file and it looks like you first contacted our company on 3/23 at 9:41am. At 9:44am, we sent an email requesting photos of the area of concern, to which we did not receive a reply. At 6:00pm that evening, we sent an email reminder of your appointment time, which was scheduled the following day, 3/24, to which we did not receive a reply. On 3/24 at 6:43pm, we sent an email containing the estimate for the repairs needed to replace your siding. On 3/28 at 10:56am we sent a request for a digital signature to confirm that you wished to proceed. We received your signature on 3/29 at 11:43am. On 3/31, our office manager scheduled our project manager to complete a siding match and material list (as we do with every siding repair). Unfortunately his next open available date/time was not until 4/11. I understand that this length of time was not communicated to you nor was it ideal for you and wish we were able to get to you sooner! This process should have been explained to you and I have addressed that with our sales rep, project manager, and office manager. (I want to assure you that this process is the same for every client, please do not feel that we were driven to action by your initial review!) Once our project manager was able to obtain a siding match, he immediately ordered the siding. It appears that it took another week to receive the materials from our vendor but once we received the notification that the materials were available for pick up, we completed your repair the following day. The best and fastest way to reach us is anytime through email or by calling our office telephone number Monday through Friday, 8am to 5pm. I understand how frustrating it must have been to have to wait 3+ weeks to have your siding replaced and I apologize again that we did not communicate throughout this process more clearly! I am glad that you are happy with the repair!
Dear Ms. Harper (Laro), I apologize for not responding sooner, I did not have your name as shown in our database. I would also like to apologize that we were not able to exceed your expectations. I have reviewed your file and it looks like you first contacted our company on 3/23 at 9:41am. At 9:44am, we sent an email requesting photos of the area of concern, to which we did not receive a reply. At 6:00pm that evening, we sent an email reminder of your appointment time, which was scheduled the following day, 3/24, to which we did not receive a reply. On 3/24 at 6:43pm, we sent an email containing the estimate for the repairs needed to replace your siding. On 3/28 at 10:56am we sent a request for a digital signature to confirm that you wished to proceed. We received your signature on 3/29 at 11:43am. On 3/31, our office manager scheduled our project manager to complete a siding match and material list (as we do with every siding repair). Unfortunately his next open available date/time was not until 4/11. I understand that this length of time was not communicated to you nor was it ideal for you and wish we were able to get to you sooner! This process should have been explained to you and I have addressed that with our sales rep, project manager, and office manager. (I want to assure you that this process is the same for every client, please do not feel that we were driven to action by your initial review!) Once our project manager was able to obtain a siding match, he immediately ordered the siding. It appears that it took another week to receive the materials from our vendor but once we received the notification that the materials were available for pick up, we completed your repair the following day. The best and fastest way to reach us is anytime through email or by calling our office telephone number Monday through Friday, 8am to 5pm. I understand how frustrating it must have been to have to wait 3+ weeks to have your siding replaced and I apologize again that we did not communicate throughout this process more clearly! I am glad that you are happy with the repair!