
Kevin, thank you for trusting R&R with your roof, siding, windows, and most recently the garage gutter. We appreciate your recommendation and your kind words about the work. You’re right that you shouldn’t have to follow up repeatedly to get a response. I’m sorry we made that necessary. I also understand your frustration with the ACH processing fee. We’ll review how we communicate payment options and fees so they’re clear before a customer pays. We are also happy to pick up check payments if you want to avoid the fees our processor charges. At the same time we appreciate your prompt payment. Thank you for the honest feedback and for continuing to choose us. We’d be glad to help whenever you need us.







