We service the San Diego, Orange County and surrounding areas. Reach out to us if you’d like a consultation, (619) 492-2779
Learn About Us!
What sets Shugarman's apart is our sincere commitment to the "From Our Family To Yours" service ethos and our comprehensive "Down-To-The-Studs" approach to bathroom and shower remodeling, serving homeowners in San Diego County and Orange County. Our Family Company's distinctive approach to remodeling is unmatched, with an unparalleled dedication to ensuring the highest quality in your remodeling journey.
In each bathroom remodeling project we undertake in San Diego and Orange County, our family business adheres to a rigorous set of steps to ensure the longevity, performance, and exceeding of expectations for your new bathtub or shower space. Beyond delivering exceptional results, our primary aim is to provide you with an extraordinary remodeling experience that leaves you not just satisfied with your choice but absolutely thrilled. We derive immense satisfaction from delighting local families, and we understand the true essence of "Done RIGHT!" We may not be flawless, but we are in relentless pursuit of perfection, grounded in honesty and genuine care. Every member of the Shugarman's team is committed to going above and beyond to guarantee your happiness.
Rest assured, there won't be any unexpected "extra" charges for anything related to the wet area of your bathroom, be it the tub or shower, or any surprise pricing adjustments. The competitive price we provide during your initial consultation remains steadfast – you can count on it!
Check out some important pages from our company's website:
Read what 185+ clients have said about our services:
Ernest, Thank you for taking the time to share your feedback regarding your recent shower remodel with Shugarman's Bath. We appreciate your business and input and are thrilled to hear that the installation process went smoothly and that our lead installer, Beau, and our team met your expectations with their professionalism. We are sorry for not being able to remedy the cosmetic surface cracking on the shower pan shortly after the handoff. We understand your perspective, and we share your disappointment. It's important to note that we were willing to undertake a complete reinstallation of the job at no upfront cost to you. In this process, we would have sent the base back to the manufacturer for lab testing, as per their requirements. We were hoping that our manufacturer would find the base defective and reimburse us, allowing us to provide you with a brand-new, problem-free shower pan. The manufacturer's decision to request the base back for testing in order to approve the claim is tedious but it is based on years of extensive testing and research. The manufacturer has found that these types of surface cracking result from either abrasive cleaners or drain cleaners (like draino), which are specifically advised against in the cleaning instructions. We want to emphasize that we are not suggesting that you were responsible for this issue, just that you wouldn't have to bear any costs once the testing confirmed that the issue was not a result of any actions on your part. After discussing this option with you, we understood that this was not an ideal solution for you as you were concerned about the potential outcome if the manufacturer determined the base and the reinstall was not covered under the warranty. Recognizing the tough position this put you in, and as a gesture of goodwill and to honor our lifetime warranty, we applied a discount to make up for the cosmetic imperfection you have. At Shugarman's Bath, we take pride in our lifetime warranty, and we are genuinely committed to delivering high-quality results to our valued customers. Your experience has raised a valid concern, and we are dedicated to investigating the source of these cracks further. In fact, we are in the process of setting up a testing area in our training room to gain first-hand experience and knowledge that will enable us to better advocate for our customers in cases like yours. Once again, we apologize for any disappointment you experienced, and we genuinely appreciate It is crucial in helping us improve in what we do. Sincerely, Joy Jewell General Manager
Cindy, Thanks for your positive review on our team’s workmanship. I also wanted to thank you for all the positive feedback you left on Facebook. We are happy you are thrilled with the remodel. I apologize that the financing did not go smoothly right off the bat. After you wrote this review, you and I worked through the issue together with the 3rd party financing company that we recommended and got everything resolved pretty quickly. Seeing your positive feedback on other platforms and that we have resolved the financing issue, we are assuming that all is good. I tried to reach out a couple of times to confirm this but I haven’t heard back. If there is anything else you need do not hesitate to call! Thanks again for choosing Shugarman’s Bath for your remodel. Sincerely, Joy Jewell General Manager
