Jacob came out twice to confirm the issue and took care of things immediately. He saw that we had light insulation in the attic and recommended a contractor to help us with that issue who was contacted and came along on the second visit to give us a quote. His GM accompanied him on the second visit as well and the issue was quickly verified with their drone and inside the attic inspection once the snow was off the roof. That’s going above and beyond!! Great work, Jacob!
Darlene Kuzmic