Work was fairly good, although they blew large pieces of tar paper, and even roofing nails, through the edges of the skylights after they removed all the flashing. It would seem logical to not blow debris toward unflashed skylights. The bigger problem is that my landscape edging was destroyed when their trailer was pulled out of the driveway. Salesman (Nick) showed up a week later and said that he would "turn it in". After hearing nothing for 2 months, I e-mailed him, and he said that he th... Read more

Dear Mr. Reismeyer,
Thank you for sharing your concerns. We apologize for any inconvenience caused during our roofing services. Your feedback prompted immediate action, including a thorough review of our procedures and the implementation of additional measures to enhance future projects' care.
Regarding the debris and landscape edging damage, we take full responsibility. We've resolved the issue by dispatching a team to replace the damaged edging according to your specifications, and we're pleased you are satisfied with the result.
We are committed to professionalism and customer satisfaction. Your input has helped us strengthen our practices, and we appreciate your understanding. If you have any further concerns or requests, please feel free to reach out.
Thank you for your business.
Sincerely,
Andy & Tatiana Scoggins / Owners