HORRIBLE communication.
We signed a contract and paid the deposit for exterior painting back in November. We were told the project would be scheduled for early summer. Never heard anything after that. I called in May, asking for more information on what is going on with our project and expressed that we have received no communication regarding it. I was told end of June we were scheduled. Okay, cool.
End of June came and went with no information. Beginning of July, I called again and expressed... Read more

Hi Jamie,
Thank you for your feedback. Clear communication is just as important as the quality of the work performed, and we clearly fell short of both your expectations and our own standards. For that, you have our sincere apology. We are glad you are happy with the final paint job, but we are actively reviewing our systems and internal communication processes to ensure these breakdowns do not happen again. We appreciate your feedback, as it helps us make necessary improvements.