KT and Matt were great. Professional and courteous.
Thank you, David, we appreciate your feedback about KT and Matt and are glad to hear you had a positive experience!
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In Kansas City, you’d be hard pressed to find someone that doesn’t rely on United for their HVAC and plumbing needs. Are you ready to experience the United difference? Give us a call today and we’ll show you what others already know about our expertise.
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Customer Reviews
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Great service. Great technicians!
Thank you, Charles, for your kind words; we're grateful for your support and glad our technicians could provide you with great service!
We couldn’t be more impressed with United! Our old furnace went out, and they responded quickly, getting Sean and another team member out to replace it the same day. The technicians were professional, knowledgeable, and efficient, completing the entire installation within just a few hours. They made sure everything was working perfectly before leaving and even took the time to explain the new system to us. Their pricing was fair, and their customer service was top-notch. If you need HVAC work do... Read more
Thank you, Isaac, for your wonderful review! We're glad to hear that Sean and the team provided you with prompt and professional service, and we appreciate your recommendation.
United is the only company I now call for HVAC. They are very responsive and take care of my needs. Tried the others in KC and none of them stack up to United.
Thank you, Drew, for your amazing feedback! We're glad to hear that our responsiveness meets your needs and that you choose us over the competition. Your support means a lot to us!
The guy who came out was nice enough, and I think he made an honest effort, but he suggested that I needed to replace the board on a furnace less than 2 years old. If he had the part on hand, I probably would have paid to get it done.
I get back from the store after picking up space heaters, and my furnace is back on.
I ended up finding and fixing the issue myself without replacing anything. I would not describe myself as particularly handy.
Not a huge deal, as far as I know, but he also le... Read more
Thank you for sharing your experience, Eric. I appreciate your feedback and understand your frustration regarding the suggested replacement and the oversight with the shim. It's great to hear that you were able to resolve the issue on your own. If you have any further concerns or need assistance, please feel free to reach out via text or call. We will reach out to you shortly to discuss how we can improve your experience. Eric, we have thoroughly reviewed our records and we are unable to find you in our customer database. Please reach out to the following customer concern number so that we can clear up any confusion 816-761-5262. Thank you.