Victors Home Solutions

Wow, Larry! We are humbled and honored to earn your repeat business and your recommendation. At Victors, we pride ourselves on working hard and doing what's right and reading this review brings it all together for us. Thank you so much for sharing your roofing experience with us!

Thank you, Michael, for the fantastic review! Please know that your choice and investment into your home was the right decision; On top of using premium materials and going above and beyond minimum code requirements, Victors backs up their workmanship so your warranty is superior to anyone else's who typically only rely on the material's guarantee alone. We have your back, and are proud to have you as our lifelong customer, Michael!

We LOVE hearing experiences like this! Not every roof we inspect needs a replacement right away, and we are proud that our repair 7 years ago was enough to buy you the time before replacement was really needed. But best yet, we were honored to have earned your business a SECOND time! That's one of the highest compliments we could ask for. Thank you for being our lifelong customer & being a part of the Victors family!

Jacob, thank you for taking the time to review your experience with us. In our almost 15 years of business, it has never been our goal to offer the cheapest option available - instead, our aim is to offer long-term value to our lifelong customers for their investment in a premium product and service, such as the roof replacement we recommended for your beautiful large Tecumseh home and garage. From our decades of experience in the industry, we know not all roofing companies are created equal, and trusting the wrong or "cheapest" one can be very costly. We take our job seriously, and pride ourselves on always delivering one of the best experiences in the industry, which as a whole carries a 68% complaint rate. Victors' customer satisfaction rate for those who have had work done by us is over 98%. Having performed over 10,000 installations in our history, we've found that homeowners are pleased overall with their decision to invest more to receive a premium product and installation as their home is often their largest investment. In the future, if you have any further questions or concerns, please reach out to us and we'll make sure to do everything we can to satisfy your expectations and deliver the type of service you deserve, Jacob. Thank you again for your feedback, which we will definitely use constructively as we always strive to get better.

How awesome, Kathy! Your recommendation means everything to us here at Victors. We're serious about what we do, which is why we actually get on your roof and go in your attic so we can precisely diagnose what may be wrong with your roof. We're thrilled we were the ones that finally fixed your problem and thank you for trusting Victors with your home! PS- We especially love the employee shout-outs!! We have amazing people that work here & love to be able to share that throughout the whole company!