David came out and fixed the problems I was having and did great. He was nice and polite. Priscilla made sure that I got the work done when it was convenient for me. Things worked out fine. The original install was done well. But I had to have a couple of things readdressed later. But I would not recommend this company. They charged me $20,200 for a tub, a 34 in.one sink vanity. I paid for the toilet and everything else. I had to pay $800 extra to get it painted. Looks like a $2000 job at most. ... Read more
Toni, thank you so much for taking the time to share your experience! We truly appreciate your feedback. We're glad to hear that David resolved your concerns, that Priscilla made scheduling convenient, and most importantly, that you are happy with how your bathroom turned out!
We also understand your concerns regarding the overall cost of the project. A bathroom remodel is a significant investment, and we recognize that not everyone will feel the final price aligns with their expectations. We would like to clarify, however, that your project included much more than simply replacing a tub. It also included a custom Onyx countertop, a new vanity cabinet, new flooring, installation, labor, warranties, and other materials and services required to complete the remodel.
We appreciate that you gave us the opportunity to address your post-installation concerns, and we're grateful that you love the finished result. Thank you again for trusting us with your home, and we wish you many years of enjoyment in your new bathroom!
