Technician was kind but it seems like they have a script to convince you that they're trustworthy but then way overcharge for their services. We basically only ended up getting the unit cleaned and a small part replaced (replaced preventatively - it was still working fine) and now the unit is louder than ever and we paid over $1500.
If you finance through them, know you're going to be paying a ton of money for warranties. After their initial visit, we did some research about what a reasonable r... Read more
Zoe Somerville
