From beginning to end, the experience was amazing! The customer service agent, Kayla, was so sweet, understanding, and helpful. We explained our AC stopped blowing the cold air randomly at 9PM after a 111° day, and our 6 year old was not handling it well! She was very empathetic and was able to get us an emergency tech to us within 20 minutes! Shane, our tech, showed up and was so nice, polite, professional, and sanitary with everything going on!! He checked out our system, gave us our options -... Read more
Solange Fernandez


