I previously posted a negative review of the company because of some miscommunication on both sides. Gary stepped up and made it right, fixed my system at his own cost. Unfortunately, Rheem is having a problem with its evap coils and companies like Alaskan get stuck in the middle. In this case, they did the right thing by the customer and in doing so, have insured themselves of a lifelong customer who will purchase the next system from them a well.
Tom Howlin
